V-Ray materials appear black in 3ds Max viewports

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Issue:

When opening a 3ds Max scene, some (or all) of the objects in the Viewport are shown in black. These objects may have previously had textures or materials applied to them.

Environment:

V-Ray (Chaos Group)

Causes:

Includes, but is not limited to:
  • 3ds Max preference corruption
  • Network communication errors
  • Graphic driver outdated/corruption
  • VRay installation corruption

Solution:

V-Ray materials rely on a number of factors to display correctly. Here are the most common ways to fix the issue:
  • Reset the 3ds Max user perferences back to default
  • Clear the material slot and then re-create the material.
  • If material bitmaps are being pulled from a network, move them to a location on the C:\ drive and then re-path to them using the File > Reference > Asset Tracking Toggle menu.
  • Update the graphics card driver.
  • Disable the 3ds Max \plugins folder and then re-enable it.
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